dgb3's Privacy Policy

This Privacy Policy ("Policy") applies to the dgb3 platform and all related services. When you use our website dgb3.cam, register an account, or use any of our services, you are considered to have agreed to the terms of this Policy.

We take the privacy of users in Bangladesh very seriously and follow industry-standard technology and practices to protect your information. If you have any questions after reading this policy, please contact us directly.

We collect various types of information in order to provide services on the dgb3 platform. The types of information collected are described in detail below.

1.1 Personal Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Mobile number (for contact and verification)
• Email address
• National ID card or passport number (when identity verification is required)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers
• Transaction history (records of deposits and withdrawals)
• Balance and bonus-related information

1.3 Technical Information

• IP address and device information
• Browser type and operating system
• Cookies and session data
• Date and time of platform access
• Gaming activity logs

1.4 User Activity

• Gaming history and preferences
• Promotion participation details
• Records of communication with the support team

Collected information is used only for specific and lawful purposes. dgb3 uses your information for the following reasons:

2.1 Service Delivery and Operations

• Account registration and identity verification
• Transaction processing — deposits and withdrawals
• Providing uninterrupted gaming services
• Managing bonuses and promotions
• VIP membership and rewards programs

2.2 Security and Fraud Prevention

• Detecting unauthorized use of accounts
• Preventing financial fraud and money laundering (AML)
• Monitoring suspicious activity
• Age verification — approving only users aged 21 and above

2.3 Communication and Support

• Sending important account notifications
• Responding to support requests
• Informing you about promotional offers (based on your consent)

2.4 Service Improvement

• Analyzing and improving user experience
• Identifying technical issues on the platform
• Planning new features and services

The dgb3 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

3.1 Types of Cookies

• Essential Cookies: Required for login sessions and security; these cannot be disabled.
• Functional Cookies: Remember your preferences (language, theme).
• Analytics Cookies: Collect anonymous statistics to understand usage patterns.
• Marketing Cookies: Help display relevant advertisements (only with your consent).

dgb3 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Partners

Information necessary for payment processing (bKash, Nagad, Rocket, Upay) is shared with the relevant mobile banking provider. This sharing is fully secure and is solely for the purpose of completing transactions.

4.2 Legal Obligations

Information may be provided in response to legal directives, court orders, or valid requests from regulatory authorities. In such cases, we provide only the minimum information required.

4.3 Security Reasons

Limited information may be shared with security service providers when needed to prevent fraud or protect the security of the platform. All service partners are bound by strict confidentiality agreements.

dgb3 has adopted advanced technical and organizational measures to protect your personal and financial information.

5.1 Technical Safeguards

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional security layer for account login.
• Firewall and Intrusion Detection: Suspicious activity is automatically identified and blocked.
• Encrypted Database: Stored data is always kept in an encrypted state.

5.2 Organizational Measures

• Only authorized staff can access personal information.
• Staff receive regular privacy and security training.
• Data access logs are maintained and monitored.
• Regular security audits are conducted.

We retain your information only for as long as necessary. The following factors are considered when determining the retention period:

6.1 Active Accounts

All necessary information will be retained while your account is active. Transaction records are maintained for a specified period for financial and legal reasons.

6.2 After Account Closure

Even after an account is closed or deactivated, information may be retained for a defined period for legal obligations, dispute resolution, and fraud prevention. After that period, data will be securely deleted or anonymized.

6.3 Marketing Data

After consent for promotional communications is withdrawn, the relevant information will no longer be used for marketing purposes.

As a user of the dgb3 platform, you have important rights regarding your personal information.

7.1 Right to Access

You may request at any time to know what information we hold about you. We will provide this information within a reasonable time.

7.2 Right to Correction

If there is any error or incompleteness in your information, contact us to have it corrected. We will make the necessary changes promptly.

7.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

7.4 Marketing Opt-Out

To stop receiving promotional communications, notify our support team at any time. Mandatory account notifications (transactions, security alerts) cannot be turned off.

7.5 Right to Complain

If you believe your privacy rights have been violated, contact us directly. We are committed to responding to your complaint within 30 business days.

dgb3 is a platform strictly for those aged 21 and above. We do not intentionally collect information from anyone under the age of 21.

An age verification process is conducted at the time of account registration. If we learn that someone under 21 has opened an account, that account and all associated information will be deleted immediately.

dgb3 reserves the right to amend or update this Privacy Policy as needed. For any significant changes, we will notify users in the following ways:

• The updated policy will be published on the website
• The "Last Updated" date at the beginning of the policy will be changed
• For significant changes, a notification will be sent to the registered email address

Continuing to use the platform after any changes will be considered as your agreement to the updated policy. We recommend reviewing this policy regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please do not hesitate to contact us. Our support team is available around the clock for you.