Frequently Asked Questions
All your questions about dgb3 answered in one place
From opening an account to withdrawing money via bKash — find detailed answers to any question you have about dgb3 below.
dgb3 is a trusted online betting and casino platform for players in Bangladesh. New members and experienced bettors alike have many kinds of questions. On this page we have compiled the most common questions about account registration, deposits and withdrawals, game rules, bonuses and safe gaming all in one place. If you cannot find your question here, contact our 24/7 live chat.
Account and Registration
To open an account at dgb3 you must be at least 21 years old. You will need to provide your correct date of birth at registration, and a copy of your ID may be requested for age verification if needed. Accounts belonging to underage individuals are closed immediately and any deposited funds are returned.
To register you will need an active mobile number, a unique username, a strong password and your date of birth. Email is optional but recommended, as it helps with password recovery. Only one account can be opened per phone number.
Click the "Forgot Password" option on the dgb3 login page. A verification code will be sent to your registered mobile number or email. After confirming your identity with the code, set a new password. If you have trouble, get help via live chat.
No. Under dgb3 rules, a maximum of one account is allowed per person. Creating multiple accounts may result in both accounts being permanently closed, and there is a risk of the balance being forfeited. Use a single account honestly.
dgb3 is designed as a fully mobile-friendly website. Visit dgb3.cam directly from the browser of any smartphone (Chrome, Firefox, Samsung Internet). No separate app download is needed — the website works as quickly and easily as an app.
Deposits and Withdrawals
Funds deposited via bKash are usually added to your dgb3 account within a few minutes. If bank servers are busy it can sometimes take up to 10-15 minutes. If more than 30 minutes pass, contact live chat with your transaction ID.
The minimum deposit at dgb3 is ৳300 and this is the same for all payment methods — whether you use bKash, Nagad, Rocket or Upay. For withdrawals the minimum amount is ৳800. If you have a small balance, win a little more first and then withdraw.
The usual processing time for a withdrawal from dgb3 to Nagad is 5 to 30 minutes. In most cases it is faster than that. Withdrawals are fastest when account verification is complete and no bonus wagering requirements remain.
dgb3 itself does not charge any transaction fees. However, bKash, Nagad, Rocket or Upay may apply their own service charges, which are set according to the respective mobile banking provider's policy. Check the fees in your mobile banking app before depositing or withdrawing.
Yes. dgb3 supports both Rocket and Upay as payment methods. The minimum deposit amount is ৳300 for both. On the payment page, select your preferred method and follow the instructions. If you have any issues, let us know via live chat right away.
It may be possible to cancel a withdrawal request while it is still being processed. Contact live chat as quickly as possible and provide the transaction ID. Once the payment has been sent to the payment gateway it can no longer be cancelled.
Games and How to Play
To bet on BPL or any other cricket match, first log in to dgb3 and go to the cricket betting section. Choose the match you want, select the bet type (match winner, toss, total runs, over/under) and enter the amount. Once the bet is confirmed it will appear on your slip. When the match ends, winnings will be added automatically based on the result.
dgb3 has many popular games including PG Soft's Fortune Tiger, Fortune Rabbit, Mahjong Ways and Wild Bandito. You will also find Pragmatic Play's Gates of Olympus and Sweet Bonanza, JILI's Fortune Gems and Boom Legend, and many other types of slots. Spribe's Aviator crash game is also available. New games are added regularly.
Yes. In dgb3's live casino section, professional dealers from Evolution Gaming and Ezugi run games in real time. Baccarat, Roulette, Blackjack, Teen Patti and many more games can be played via live streaming. The experience is best with a fast internet connection.
RTP or Return to Player is the average long-term payout rate of a game. For example, 96% RTP means that on average ৳96 out of every ৳100 is returned to players. It is a statistical average — results can differ in the short term. A higher RTP means a comparatively more favorable game.
dgb3 uses software only from reputable game providers. Games from established developers such as PG Soft, Pragmatic Play, JILI and Spribe use a Random Number Generator (RNG) that is independently audited by third parties. Fair play is our commitment.
Bonuses and Promotions
When you open a new account at dgb3 and make your first deposit, you will automatically receive a 120% bonus of up to ৳8,000. This means depositing ৳1,000 lets you start playing with a total of ৳2,200. No promo code is needed before the first deposit to receive this bonus.
A 25x wagering requirement means the bonus amount must be bet 25 times to become eligible for withdrawal. For example, if you receive a ৳1,000 bonus you must place a total of ৳25,000 in bets. Winnings from the bonus cannot be withdrawn until this requirement is met. Deposited funds are generally used before the bonus.
At dgb3 you can advance through VIP levels automatically by playing regularly. There are three levels — Bronze (up to 0.4% weekly cashback), Silver (up to 0.8%) and Gold (up to 1.2%). The more active you are, the faster you can move to a higher level.
Yes, if you prefer you can play using only your deposited funds without accepting a bonus. This means there are no wagering requirement obligations and you can withdraw at any time. Find out about declining bonuses through account settings or via live chat.
Security and Responsible Gaming
dgb3 uses industry-standard SSL encryption to keep all your personal and financial information secure. Our servers are kept in secure data centers and regular security audits are carried out. Your information is not sold or transferred to any third party.
Yes. dgb3 takes responsible gaming seriously. You can temporarily suspend your account for a set period or self-exclude if you wish. Contact live chat or email [email protected] to do this. Visit our responsible gaming page for more details.
If you notice signs of addiction, let dgb3's live chat know immediately — we will help limit or close your account. Also speak with a trusted family member and seek professional mental health support. Gaming is always for entertainment, not as a source of income.
dgb3 offers the option to set daily, weekly or monthly deposit limits. This is effective in preventing overspending. To set a limit, check account settings or get help via live chat. Requests to increase a limit take 24 hours to process, but decreases take effect immediately.
dgb3's support team provides service in Bengali via live chat 24 hours a day, 7 days a week. Speak directly through the live chat widget on any page of the site. You can also contact us by email: [email protected]. You will receive a response at all times according to Bangladesh Standard Time (BST).
Still have questions?
Our expert support team is available around the clock in Bengali — feel free to ask about anything.
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